Privacy Policies

Last Updated: 10 November, 2024

1. Introduction
Welcome to theurbanelan.com ("we," "our," or "us"). Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit or make a purchase from our website, in compliance with applicable international data protection laws.

2. Data We Collect
We collect various types of information in connection with your visit and purchase:

  • Personal Information: Including your name, email address, phone number, shipping and billing address, and payment details.
  • Order Details: Items purchased, order date, and delivery information.
  • Account Information: When you create an account, we collect your username, password, and account preferences.
  • Technical Data: Your IP address, browser type, device information, and location data.
  • Cookies and Tracking Information: We use cookies to improve your shopping experience and for analytical purposes. See our "Cookie Policy" for more details.

3. How We Use Your Data
We use your data for the following purposes:

  • Order Fulfillment: Processing your orders, arranging for shipping, and providing you with invoices or order confirmations.
  • Communication: Contacting you regarding your order, account management, and customer support.
  • Personalization: Customizing our website to serve your preferences and improve your experience.
  • Marketing: Sending you marketing communications about our products, updates, and special offers. You can opt-out at any time.
  • Analytics: Analyzing usage patterns to improve our website and services.
  • Legal Obligations: Complying with legal and regulatory requirements.

4. Sharing Your Information
We share your personal information only as described in this Privacy Policy:

  • Service Providers: We may share your data with vendors who assist with payment processing, shipping, and marketing activities.
  • Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.
  • Compliance and Legal Requirements: We may share information to comply with laws, regulations, or legal requests.

5. International Data Transfers
As we operate internationally, your data may be transferred to, and processed in, countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data as required by applicable law.

6. Security of Your Information
We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no transmission over the internet is completely secure, and we cannot guarantee the security of your data.

7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request copies of your personal data.
  • Correction: Request the correction of inaccurate or incomplete data.
  • Deletion: Ask us to delete your personal data, where applicable.
  • Objection: Object to our processing of your data.
  • Data Portability: Request the transfer of your data to another service provider.
  • Opt-Out: Unsubscribe from marketing emails or adjust your cookie preferences.

Please contact us at theurbanelan@gmail.com to exercise these rights.

8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and for analytics. You can manage your cookie preferences in your browser settings. Refer to our "Cookie Policy" for more details.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

10. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

11. Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe we have collected information about a child, please contact us immediately.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated 10 November, 2024 date. We encourage you to review this policy periodically.

    13. Additional Information for EU Residents (GDPR Compliance)
    If you are a resident of the European Economic Area (EEA), we process your personal data under the following legal bases:

    • Consent: When you have given explicit consent.
    • Contractual Necessity: When processing is necessary for the performance of a contract.
    • Legal Obligations: To comply with legal requirements.
    • Legitimate Interests: For our legitimate business interests, provided they do not override your rights.

    14. Legal Basis for Processing Personal Data
    Under the GDPR, we process personal data only when there is a legal basis to do so. The legal bases include:

    • Performance of a Contract: To fulfill our obligations under a contract with you, such as processing payments and delivering products.
    • Consent: We will collect and process your personal data based on your explicit consent, such as for email marketing.
    • Legal Obligation: To comply with applicable laws, such as keeping records for tax purposes.
    • Legitimate Interest: We may process your data for our legitimate interests, such as improving our website, unless your rights override these interests.

    15. Your Rights Under GDPR
    As a resident of the EEA, you have the following rights:

    • Right to Access: Obtain confirmation of whether we are processing your data and request access to your personal information.
    • Right to Rectification: Request correction of inaccurate or incomplete information.
    • Right to Erasure: Request the deletion of your personal data under certain circumstances, such as if it is no longer necessary for the purposes for which it was collected.
    • Right to Restrict Processing: Request a limitation on how we process your data.
    • Right to Object: Object to the processing of your data for certain purposes, such as direct marketing.
    • Right to Data Portability: Request to receive your data in a structured, commonly used, and machine-readable format or have it transferred to another controller.
    • Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.

    16. Your Rights Under CCPA (California Residents)
    If you are a California resident, you have the following rights:

    • Right to Know: Request information about the categories and specific pieces of personal information we have collected, the purposes for which we collect it, and the categories of third parties with whom we share it.
    • Right to Delete: Request the deletion of your personal data, subject to certain exceptions (e.g., for legal obligations or completing transactions).
    • Right to Opt-Out: Opt-out of the sale of your personal information. Note: We do not sell personal information.
    • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights, such as denying you services or charging different prices.

    How to Exercise Your CCPA Rights
    To make requests under the CCPA, please contact us via:

    We will verify your request using information associated with your account, including your email address. We may ask for additional verification to ensure your identity.

    17. Data Transfers Outside of California (for CCPA)
    Your personal information may be transferred to and processed in jurisdictions outside of California. We ensure these transfers comply with applicable laws, using contractual safeguards.

    18. International Transfers Outside of the EU (GDPR Clause)
    We use standard contractual clauses approved by the European Commission or other suitable safeguards to protect personal data when transferring it internationally.

    19. Contact Us
    For questions or concerns about this Privacy Policy or our data practices, please contact us at: