Terms of Service

Last Updated: 10 November, 2024

1. Overview
Welcome to theurbanelan.com. These Terms of Service ("Terms") govern your access to and use of our website located at theurbanelan.com ("Website") and the purchase of products from our Website. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you disagree with any part of these Terms, please do not use our Website.

2. Definitions

  • "Website": Refers to theurbanelan.com, including its subdomains and associated services.
  • "We/Us/Our": Refers to theurbanelan.com, the owner and operator of the Website.
  • "User": Refers to anyone who visits, browses, or makes a purchase from our Website.
  • "Products": Refers to the fashion items and accessories available for purchase on our Website.

3. Eligibility
You must be at least 18 years old to use our Website. By using our Website, you confirm that you are of legal age and have the legal capacity to agree to these Terms. If you are using our Website on behalf of a company or other entity, you represent that you have the authority to bind that entity to these Terms.

4. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. The latest version of the Terms will be posted on this page, and your continued use of the Website will signify your acceptance of any changes.

5. Use of the Website
You agree to use our Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this Website by any third party. Prohibited behavior includes:

  • Engaging in any conduct that may harm us, our users, or any third party.
  • Using the Website to distribute any malware, viruses, or harmful code.
  • Attempting to gain unauthorized access to our Website, servers, or data.

6. Account Registration
Certain features of our Website may require you to register an account. By registering, you agree to:

  • Provide accurate, current, and complete information.
  • Maintain the confidentiality of your login details.
  • Accept responsibility for all activities that occur under your account.

You agree to notify us immediately at theurbanelan@gmail.com if you suspect unauthorized use of your account.

7. Product Information and Availability

  • Product Descriptions: We strive to be as accurate as possible in our product descriptions. However, we do not guarantee that product descriptions or other content are error-free.
  • Availability: Product availability is subject to change without notice. We reserve the right to limit the quantities of any products we offer and to refuse or cancel orders that appear to be fraudulent or in violation of our policies.

8. Pricing and Payment

  • Pricing: All prices are listed in Currency of country of your choice and are subject to change without notice. We are not responsible for typographical errors in pricing or product information.
  • Payment Methods: We accept the following payment methods: Credit card, PayPal, etc. whichever mode is available on website. By providing your payment details, you authorize us to charge your selected payment method for your order.

9. Order Process

  • Order Acceptance: Your order is an offer to purchase our products. We reserve the right to accept or decline your order for any reason. Once your order is accepted, you will receive an order confirmation email.
  • Order Cancellation: We reserve the right to cancel any order if we suspect fraud, unauthorized transactions, or violations of these Terms.

10. Shipping and Delivery

  • Shipping Policy: We offer domestic and international shipping. Shipping fees and delivery times will be provided at checkout. For information about our shipping options, costs, and delivery times, please refer to our Shipping Policy. 
  • Delivery Times: Estimated delivery dates are provided for convenience and are not guaranteed. Delays may occur due to factors beyond our control, such as customs processing or shipping carrier delays.
  • International Shipping: You are responsible for any customs duties, taxes, or fees that may be incurred for international shipments.

11. Returns and Refunds

  • Returns: If you are not satisfied with your purchase, you may return it in accordance with our Returns/Cancellation Policy. Please review the policy for details on eligibility, return procedures, and applicable fees.
  • Refunds: Refunds will be issued to your original payment method within 7-15 of receiving the returned item. Shipping costs are non-refundable.
  • Exchanges: We only replace items if they are defective or damaged. Please contact theurbanelan@gmail.com for exchange requests.

12. Intellectual Property
All content on our Website, including but not limited to text, images, logos, and software, is the property of theurbanelan.com or our content providers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

13. User-Generated Content
If you submit or post any content on our Website (e.g., product reviews, comments, or photos), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display that content in any medium. You warrant that any content you submit is not infringing on the rights of any third party and complies with applicable laws.

14. Limitation of Liability
To the fullest extent permitted by law, theurbanelan.com and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our Website or products. Our liability is limited to the amount you paid for the product(s) giving rise to the claim.

15. Indemnification
You agree to indemnify, defend, and hold harmless theurbanelan.com and its affiliates, directors, officers, and employees from any claims, damages, losses, or expenses, including reasonable attorneys' fees, arising out of your breach of these Terms or your use of the Website.

16. Termination
We reserve the right to terminate or suspend your access to the Website, without notice, for conduct that we believe violates these Terms or is harmful to our interests or other users.

17. Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

18. Entire Agreement
These Terms, along with our Privacy Policy and any other policies or legal notices published by theurbanelan.com, constitute the entire agreement between you and theurbanelan.com regarding your use of the Website.

19. Governing Law
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.

20. Contact Us
If you have any questions about these Terms, please contact us at: