Oceanista Women's V-Neck Top Maroon
Oceanista Women's V-Neck Top Maroon
Product Name: Women's V-Neck Top Maroon
Package Contains: 1 Piece of Top
Color: Maroon
Fabric: Crepe
Pattern: Solid
Occasion: Casual
Combo/Set of: Pack of 1
Brand: Oceanista
Sleeve Length: Flared Sleeve
Neck Type: V Neck
Weight: 300g
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Frequently Asked Questions (FAQ)
Welcome to The Urban Elan FAQs page. Here you'll find answers to some of the most common questions our customers have. If you don't see your question here, please feel free to contact us at theurbanelan@gmail.com or call us at +91 9265152053.
Products
Q: What types of products do you offer?
A: The Urban Elan offers a wide variety of trendy clothing, accessories, and jewelry. Our collections are designed to provide stylish and affordable fashion options for our customers.
Q: How do I know what size to order?
A: Each product page includes a size chart to help you determine the best fit. If you have any further questions about sizing, please contact us at theurbanelan@gmail.com.
Q: Are the colors of the products accurate?
A: We strive to display the colors of our products as accurately as possible. However, due to different monitor settings, we cannot guarantee that your monitor’s display of any color will be completely accurate.
Q: What if I receive a damaged or defective item?
A: We apologize for any inconvenience. Please contact us at theurbanelan@gmail.com within 7 days of receiving your order with photos and details of the issue. We will work with you to resolve the problem promptly.
Q: What is your return policy?
A: If you are not completely satisfied with your purchase, you can return it within 5 days of receipt. Items must be unworn, unwashed, unused, and in their original condition with all tags attached. For more details, please refer to our Returns Policy page.
Q: How do I initiate a return?
A: To initiate a return, email us at theurbanelan@gmail.com with your order number, the reason for your return, and pictures of the product you would like to return.
Q: How are refunds processed?
A: Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, the refund will be processed to your original method of payment within 5-7 working days. For COD orders, refunds will be made to your bank account via NEFT or any other preferred method.
Q: Do you offer exchanges?
A: We currently do not offer direct exchanges. If you would like a different size or color, please return your original item and place a new order.
Q: How can I cancel my order?
A: You may cancel your order within 24 hours of placing it for a full refund. If you cancel after 24 hours but before it has been shipped, a cancellation fee of ₹50 will be deducted from your refund. Orders that have already been shipped cannot be canceled but can be returned once received.
Payment Methods
Q: What payment methods do you accept?
A: We accept all major credit and debit cards, net banking, UPI, and Cash on Delivery (COD) for orders up to ₹1,000. Orders exceeding ₹1,000 must be paid using one of our other available payment methods.
Q: How does Cash on Delivery (COD) work?
A: For orders up to ₹1,000, you can choose COD at checkout. You will pay the delivery agent at the time of delivery. Orders exceeding ₹1,000 are not eligible for COD.
If you have any other questions that are not covered here, please feel free to contact us at theurbanelan@gmail.com or call us at +91 9265152053. Thank you for shopping with The Urban Elan!